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- California Heart Associates
California Heart Associates
- Overview
- Intro
- Photos
- Location
- Reviews
phone
+1 714-546-2238address
18111 Brookhurst St #5100, Fountain Valley, CA 92708, USA
website
www.californiaheart.comhours
- Monday 8:30 AM - 5:00 PM
- Tuesday 8:30 AM - 5:00 PM
- Wednesday 8:30 AM - 5:00 PM
- Thursday 8:30 AM - 5:00 PM
- Friday 8:30 AM - 5:00 PM
- Saturday Closed
- Sunday Closed
California Heart Associates Introduce
For individuals in Fountain Valley, California, and neighboring areas seeking a "Heart Doctor Near Me," California Heart Associates, located at 18111 Brookhurst St #5100, Fountain Valley, CA 92708, represents a local option for cardiovascular care. As a corporate office, California Heart Associates likely encompasses a team of cardiologists and healthcare professionals dedicated to addressing various heart health concerns within the community. The physical environment of the office suite, while not detailed in the provided information, would typically include consultation rooms, examination areas equipped for cardiac assessments, and administrative spaces to manage patient care and operations within a larger medical building.
As a provider in the "Heart Doctor Near Me" category, California Heart Associates would be expected to offer a range of services related to the diagnosis, treatment, and management of cardiovascular conditions. These services commonly include consultations with cardiologists, non-invasive diagnostic testing such as electrocardiograms (ECG/EKG), echocardiograms, stress tests, and ambulatory monitoring (like Holter monitors). Depending on the expertise of the physicians within the association, they may also offer more specialized services or refer patients for interventional cardiology procedures if necessary. The aim is to provide comprehensive cardiac care, from initial evaluation to long-term management of heart health.
Features of a corporate entity like California Heart Associates might include a structured approach to patient care, potentially with standardized protocols and a team-based approach involving multiple specialists or support staff. This could offer patients access to a broader range of expertise within a single organization. However, the provided customer reviews offer a critical perspective on some aspects of their service delivery, particularly concerning billing practices and follow-up care.
The two identical customer reviews raise significant concerns regarding the patient experience at California Heart Associates. Both reviewers express strong negative sentiments, labeling the practice as "Greedy and INSANE." The core of their complaints revolves around a $60 co-pay charged for a phone call to have test results explained, which they felt was an additional charge on top of the original visit cost. Furthermore, one reviewer explicitly states they received "NO follow up after my heart monitor had a FINDING" and were left to interpret the results and determine the next steps independently. The experience of having to pay an extra fee simply to discuss these findings over the phone was met with frustration and a sense of being unfairly charged.
These reviews highlight potential issues with transparency in billing practices and the accessibility of physician communication post-testing. The denial of the request to waive the phone call fee, despite the lack of proactive follow-up, suggests a rigid billing policy that, in these instances, was perceived as prioritizing financial gain over patient care and clear communication. Such experiences can significantly impact patient trust and satisfaction, especially when dealing with potentially concerning heart monitor results.
Given these direct negative experiences shared by patients, it is challenging to present typical "promotional information" in a positive light. Instead, it is crucial for local users considering California Heart Associates to be aware of these reported issues. The absence of positive testimonials in the provided data further underscores the need for potential patients to conduct thorough research and perhaps seek additional reviews or directly inquire about billing policies, follow-up procedures, and communication protocols before choosing this provider for their cardiac care.
The information available does not offer insights into specific programs, technologies, or patient amenities that California Heart Associates might offer to enhance the patient experience. Therefore, local users interested in learning more about the specifics of their services, the qualifications of their cardiologists, or their approach to patient communication and follow-up should directly contact their office at (714) 546-2238 or +1 714-546-2238. Asking detailed questions about their billing practices for communication outside of in-person visits and their standard procedures for follow-up after diagnostic testing would be prudent steps for prospective patients.
In conclusion, California Heart Associates in Fountain Valley, CA, is a local option for individuals seeking a "Heart Doctor Near Me." However, the provided customer reviews raise serious concerns about billing practices for phone consultations and the adequacy of follow-up care after diagnostic testing. While they likely offer a range of standard cardiovascular services, potential patients should be aware of these negative experiences and are strongly advised to seek further information directly from the provider regarding their policies and procedures to ensure they align with their expectations for cardiac care.
Location
Reviews
Greedy and INSANE. I WAS CHARGED $60 for a PHONE CALL!!! Yes, I was charged a $60 co-pay EXTRA, on TOP of my original visit just to have my results explained to me!! I received NO follow up after my heart monitor had a FINDING. I was left to myself to interpret the results and figure out what to do! In order to simply speak to the doctor OVER THE PHONE I had to pay another $ 60. I explained this to the billing department, but the facility denied my request to waive it. Shameful!!!
Greedy and INSANE. I WAS CHARGED $60 for a PHONE CALL!!! Yes, I was charged a $60 co-pay EXTRA, on TOP of my original visit just to have my results explained to me!! I received NO follow up after my heart monitor had a FINDING. I was left to myself to interpret the results and figure out what to do! In order to simply speak to the doctor OVER THE PHONE I had to pay another $ 60. I explained this to the billing department, but the facility denied my request to waive it. Shameful!!!
I had a absolutely horrible experience at this please, I had Echocardiogram and Lexiscan stress test done and I never got my result. Two months later. I had to ask my family doctor to get my reports , I been asking for it, for two months . Never ever go there again , oh also the woman who tried to put IV in my arm did horrible job, I had bruise on my are arm for 3 weeks . Never again.
I had a absolutely horrible experience at this please, I had Echocardiogram and Lexiscan stress test done and I never got my result. Two months later. I had to ask my family doctor to get my reports , I been asking for it, for two months . Never ever go there again , oh also the woman who tried to put IV in my arm did horrible job, I had bruise on my are arm for 3 weeks . Never again.
Dr. Sarah Elsayed is fantastic and I’d recommend her to anyone.
Dr. Sarah Elsayed is fantastic and I’d recommend her to anyone.
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