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- Vanderbilt Heart at Vanderbilt Wilson County Hospital
Vanderbilt Heart at Vanderbilt Wilson County Hospital
- Overview
- Intro
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- Reviews
phone
+1 615-443-3673address
1405 W Baddour Pkwy Suite 103, Lebanon, TN 37087, USA
website
search.vanderbilthealth.comhours
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Business hours are not available at the moment
Vanderbilt Heart at Vanderbilt Wilson County Hospital Introduce
For residents of Lebanon, Tennessee, seeking a "Heart Doctor Near Me," Vanderbilt Heart at Vanderbilt Wilson County Hospital, located at 1405 W Baddour Pkwy Suite 103, Lebanon, TN 37087, USA, is part of the renowned Vanderbilt Health system. While the Vanderbilt name often implies a high standard of medical care, the limited recent patient feedback available online presents a mixed initial impression that potential users should consider. This introduction aims to provide an objective overview based on the single, albeit negative, review available, while also discussing the potential environment, services, and features one might expect from a Vanderbilt Heart location.
The single patient review available for Vanderbilt Heart at Vanderbilt Wilson County Hospital describes a significantly negative experience. The reviewer stated, "Had an appointment today. The assistant was so rude and disrespectful, I left." This immediately raises concerns about the level of customer service and professionalism encountered at the clinic. A respectful and welcoming environment is crucial for patients seeking medical care, especially when dealing with potentially stressful heart-related issues. The reviewer's decision to leave due to the assistant's behavior underscores the importance of front-office staff in shaping a patient's initial perception and overall experience.
Adding to the negative experience, the reviewer further noted, "Only to find that I had an ECG and didn’t see a doctor. The test showed up on my medical chart. How can that be? Obviously this could be a hippa issue because it must be someone else’s test. I’m upset cause they will probably try to run it through my insurance. Very unprofessional!" This part of the review raises serious concerns about potential administrative errors, lack of proper procedure, and even possible privacy violations related to medical records. The fact that an ECG was performed without the patient seeing a doctor, and the subsequent appearance of the test on the patient's chart, suggests a breakdown in communication and patient care protocols. The reviewer's worry about incorrect billing further compounds the negative experience and highlights potential issues with the clinic's administrative processes.
Given that Vanderbilt Heart is part of a larger, well-established healthcare system, it is important to consider the potential services and features that are typically associated with a reputable cardiology practice, even while acknowledging the concerning nature of the available review. As a provider of "Heart Doctor Near Me" services, Vanderbilt Heart at Vanderbilt Wilson County Hospital likely offers a range of cardiovascular services, which may include:
- Cardiology Consultations: Appointments with cardiologists to diagnose and manage various heart conditions.
- Diagnostic Testing: Procedures such as electrocardiograms (ECG/EKG), echocardiograms, stress tests (exercise and/or pharmacological), Holter and event monitoring, and potentially other cardiac imaging techniques to assess heart function.
- Preventive Cardiology: Guidance and strategies for maintaining heart health, including lifestyle modifications and risk factor management.
- Management of Chronic Heart Conditions: Ongoing care for conditions such as coronary artery disease, heart failure, arrhythmias, and hypertension.
- Referrals for Advanced Care: As part of a larger system, the clinic likely facilitates referrals to other specialists and facilities within Vanderbilt Health for more complex procedures or surgeries if needed.
The environment of a Vanderbilt Heart clinic would typically be expected to be professional and well-maintained, reflecting the standards of a leading healthcare institution. This would ideally include comfortable waiting areas, private consultation rooms, and appropriately equipped spaces for diagnostic testing. However, the negative review regarding the rudeness of staff creates a significant question mark over the actual patient experience within this specific location.
In terms of features, being part of the Vanderbilt Health system could imply access to a wide network of specialists, advanced medical technologies, and a commitment to evidence-based practice. Patients might expect a coordinated approach to care and the potential for seamless transitions between different levels of service within the Vanderbilt network if more specialized treatment is required. However, the reported issues with staff professionalism and administrative processes in the review detract significantly from these potential benefits.
Currently, there is no information available regarding any specific promotional offers or programs at Vanderbilt Heart at Vanderbilt Wilson County Hospital. For information regarding accepted insurance plans and any potential new patient information, it is recommended to contact the clinic directly using the provided phone numbers: (615) 443-3673 or the mobile number +1 615-443-3673. Inquiring about patient service standards and administrative procedures might also be prudent given the negative feedback.
For local users in Lebanon, TN, seeking a "Heart Doctor Near Me," Vanderbilt Heart at Vanderbilt Wilson County Hospital is a geographically convenient option within a well-known healthcare system. However, the single available patient review raises significant concerns about the professionalism of the staff and the integrity of administrative processes. While the clinic may offer a comprehensive range of cardiovascular services and access to the broader Vanderbilt Health network, potential patients should be aware of this negative feedback. It may be beneficial to seek additional reviews or consider contacting the clinic directly to discuss their patient service standards and administrative protocols before making an appointment.
Choosing a "Heart Doctor Near Me" requires careful consideration of not only the medical expertise but also the overall patient experience. The limited information available for Vanderbilt Heart at Vanderbilt Wilson County Hospital presents a cautionary note regarding potential issues with staff professionalism and administrative efficiency. While the affiliation with Vanderbilt Health may suggest certain standards of care, it is essential for prospective patients to gather more information and weigh these potential benefits against the reported negative experiences before deciding on their heart care provider in Lebanon.
Photos
Location
Reviews
Had an appointment today. The assistant was so rude and disrespectful, I left. Only to find that I had an ECG and didn’t see a doctor. The test showed up on my medical chart. How can that be? Obviously this could be a hippa issue because it must be someone else’s test. I’m upset cause they will probably try to run it through my insurance. Very unprofessional!
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