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- Knoxville Heart Group - Main
Knoxville Heart Group - Main
- Overview
- Intro
- Photos
- Location
- Reviews
phone
+1 865-546-5111address
1819 Clinch Ave Suite 108, Knoxville, TN 37916, USA
website
www.covenanthealth.comhours
- Monday 8:00 AM - 4:30 PM
- Tuesday 8:00 AM - 4:30 PM
- Wednesday 8:00 AM - 4:30 PM
- Thursday 8:00 AM - 4:30 PM
- Friday 8:00 AM - 4:30 PM
- Saturday Closed
- Sunday Closed
Knoxville Heart Group - Main Introduce
For residents of Knoxville, Tennessee, seeking a “Heart Doctor Near Me,” the Knoxville Heart Group - Main, located at 1819 Clinch Ave Suite 108, Knoxville, TN 37916, USA, offers a comprehensive range of cardiac care services. As a dedicated heart group, they likely house a team of cardiologists and healthcare professionals specializing in the diagnosis, treatment, and prevention of cardiovascular diseases. Patient reviews offer contrasting perspectives on the quality of care and service provided at this location.
The physical environment of Knoxville Heart Group - Main, situated in a suite within a building on Clinch Avenue, would typically be designed to accommodate patient consultations, examinations, and potentially some diagnostic testing. Patients can likely expect a professional clinic setting with waiting areas, private consultation rooms, and examination rooms equipped for cardiac assessments. The mention of the experience being at “Covenant Health” in one review might suggest an affiliation or location within a Covenant Health facility, which could provide access to a broader network of healthcare resources and established standards of care. The aim of the environment would be to ensure patient comfort and facilitate efficient and effective medical care.
As a dedicated heart group, Knoxville Heart Group - Main likely offers a wide array of cardiology services to address various heart health needs. These services typically include:
- Comprehensive Cardiac Evaluations: Utilizing various diagnostic tests to assess heart function and identify potential issues. These may include electrocardiograms (ECG/EKG), echocardiograms, stress tests (exercise and pharmacological), Holter and event monitoring, and potentially vascular studies.
- Medical Management of Heart Conditions: Providing expert care for a range of cardiovascular diseases such as hypertension, coronary artery disease (angina, heart attacks), heart failure, arrhythmias (irregular heartbeats), and valvular heart disease. This involves prescribing and managing medications, offering lifestyle recommendations, and ongoing monitoring.
- Preventive Cardiology: Focusing on risk factor assessment and strategies to prevent the onset or progression of heart disease. This includes counseling on diet, exercise, smoking cessation, and managing conditions like high blood pressure and high cholesterol.
- Interventional Cardiology (Likely): Depending on the specialists within the group, they may offer minimally invasive procedures such as angioplasty and stenting to treat blocked arteries.
- Electrophysiology (Potentially): Some heart groups include specialists in heart rhythm disorders who offer services like pacemaker and defibrillator implantation and catheter ablation.
- Cardiac Rehabilitation (Possible Affiliation): They may have an affiliation with or provide referrals to cardiac rehabilitation programs to help patients recover after cardiac events or procedures.
The available patient reviews present a mixed picture of the Knoxville Heart Group - Main. One reviewer expresses a highly positive experience, specifically thanking Dr. Todd for professional healthcare and acknowledging several staff members (Erika, Chelsey, Kevin, Toney, and Amanda) for making their experience at Covenant Health enjoyable, highlighting a great team environment. This suggests that some patients receive excellent care and appreciate the professionalism and friendliness of both the doctors and the support staff.
However, another review details a significantly negative experience concerning the office and nursing staff, including a nurse practitioner, in their interactions related to an elderly parent. The reviewer describes the staff as “totally the rudest, most unhelpful, cold-hearted faculty” who showed no interest in the patient’s well-being, leading to a genuinely sad situation. This feedback raises serious concerns about the level of compassion and patient-centeredness experienced by some individuals interacting with the administrative and nursing components of the practice.
Given these contrasting experiences, it is crucial for prospective patients to consider both perspectives. The positive review indicates that excellent care is possible, particularly with specific physicians like Dr. Todd and certain staff members. However, the negative review highlights potential issues with the interpersonal interactions and perceived lack of empathy from some members of the nursing and office staff, which could significantly impact the overall patient experience, especially for vulnerable individuals like elderly patients.
Currently, there is no specific promotional information available online for Knoxville Heart Group - Main. Medical practices often focus on providing quality care and building their reputation through patient outcomes and referrals. To gain a better understanding of the specific services offered, the cardiologists on staff, their specialties, and the overall patient care philosophy, interested individuals are encouraged to contact the clinic directly at (865) 546-5111 or +1 865-546-5111. Asking about patient communication protocols and the approach to elderly or particularly vulnerable patients might also be beneficial in light of the contrasting reviews.
In conclusion, Knoxville Heart Group - Main in Knoxville, TN, appears to be a facility providing a range of cardiac care services. While one patient reports a fantastic experience with professional healthcare and a supportive team, including Dr. Todd, another details significant issues with the rudeness and lack of helpfulness from the office and nursing staff. Prospective patients should consider these differing viewpoints and may want to inquire further about the clinic’s patient care policies and staff training when making their decision about seeking cardiac care at this location. Direct communication with the Knoxville Heart Group - Main is recommended to obtain a comprehensive understanding of their services and approach to patient care.
Photos
Location
Reviews
The Knoxville Heart Group is fantastic! Thank you Dr. Todd for the professional health care. A special shout out to Erika, Chelsey, Kevin, Toney, and Amanda for making my experience at Covenant Health enjoyable. This is a great team.
I have had two ongoing experiences with the office and nursing staff (including a nurse practitioner) in regards to my elderly parent. They are totally the rudest, most unhelpful, cold-hearted faculty. They are not interested whatsoever in the prosperity of the patient. It is genuinely sad....
It would go a long way if staff left their first and last name and/or extension when they leave a message. The recording on their 5465 extension is pathetic; you have to know the staff member’s first and last name or extension in order to return their call.
Slowest doctor's appointment ever. Appointment was at 2:15 it's 3:30 and they lady at the front desk says 2 people are in front of me before I can be seen. Said Dr. Ayers is running behind. Why schedule more patients than you can possibly see. Note: I'm not the patient. I'm the driver for a family friend or I would have already rescheduled and never come back.
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